Lean Foundation Series: Application Module 3: Structured Problem Solving

Type: Workshop

Location: Christchurch

Developing problem solving skills is an essential element in advancing as an organisation and reducing costs. Often these skills are missing and problems continue to surface – many repetitively. This is because the actual Root Cause has not been found and therefore the countermeasures or fixes for the problem will only be effective temporarily.

True Root Cause Analysis needs to be undertaken to ensure problems are resolved once and for all. This Structured Problem Solving workshop brings clarity to the actual process of going about problem solving as well as introducing participants to the key analysis tools that help define the Root Cause.

The topics to be covered are:

•  Problem identification.
•  Plan Do Check Act problem solving process.
•  Analysis tools for data collection and validation.


In this workshop participants will:

•  Understand how to effectively use the PDCA cycle.
•  Why finding the Root Cause is so important.
•  Understand how to use tools to focus action on the Root Cause.
•  Understand how to validate the effectiveness of the resolution to the problem.


Having studied Engineering Science at Oxford University in the 1980s, Tony Burns began work as a trainee engineer with Rolls-Royce plc in Derby, UK. Over the next 20 years, he qualified as a management accountant, became an accredited lean/6-sigma business improvement leader as well as an accredited business performance coach through the Oxford School of Coaching and Mentoring.
Tony has worked for Simply Lean Business Solutions as a Lean Consultant since 2009 in diverse business sectors, is a full member of the UK Institute of Management and a member of Business Mentors New Zealand.

Who should attend:

This workshop is aimed at Managers, Supervisors and Team Members wishing to advance their Lean knowledge.


This workshop is registered under the NZTE Capability Development Voucher Scheme. Please contact us for details.



Date: Tuesday 4 July
RSVP: Friday 23 June
Time: 1:00 PM - 4:30 PM
Venue: NZMEA, Level 1, 236 Hereford Street, Christchurch
Parking: On street


Registration Type Availability Price Quantity
Non Member Price: Application Module 3 Non-Member $316.25
NZMEA Member Price: Application Module 3 Member $230.00